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    Where are you located?

     

    How do I book an appointment?

    Book online here or by calling us.

     Cancellation Policy:

    We require a credit card in order to reserve an appointment.
    We require 24 hours notice to cancel an appointment; in the case that 24 hours notice is not given for a cancellation,
    the reserved credit card will be charged 50% of the service that was missed. No show's are included under this policy.
    Please be aware that if you are more than 15 minutes late for your appointment,
    we may not be able to provide the service for which you have been scheduled and a cancellation fee will apply.

    New Color Clients

    All new color clients will be receiving a questionnaire which we require back within 48 hours prior to your scheduled appointment. This helps us be as prepared as possible for your future appointment, have a clear understanding of what you want to achieve and to ensure you are booked for the correct service.

     Adjustment Policy

    If you are dissatisfied with a service you have received, we are happy to provide you with the opportunity to return to the salon for us to make adjustments. Adjustments may be provided at no additional charge. The requirements we have in providing adjustments are that you call to schedule a consultation for the adjustment within 72 hours of the original service, the adjustment appointment must be booked within 2 weeks of the original service and must be with the same stylist who provided the service. However if you feel that the stylist is unable to provide the service, an exception may be made and the adjustment may be scheduled with another stylist.

    Product Return Policy:

    Hair products may be exchanged for any other product or in store product credit. Product must be returned within 2 weeks and must be 3/4 full.